About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating its 30th anniversary the group has over the years built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

We are looking for a John Lewis Buddy in White City to maximise sales across our John Lewis concessions. Advising on new trends and how to style the product you will always ensure a seamless customer journey. Maximising the sales and profit opportunities of John Lewis footwear departments by delivering excellent service & standards on the sales floor & building strong in store relationships. You will act as a key contact to ensure high sales & smooth operations across all depts in store. This will all be done whilst having fun working within a fabulous team and beautiful product!

About you

We would love you to have:

• A natural ability to deliver excellent customer service
• A positive team player approach
• Enthusiasm for interacting with customers
• Passion for shoes and fashion, keeping up to date with the latest trends
• Confidence to guide our customers through our beautifully designed product and advise on how to style each piece

What’s in it for you?

• Friendly and open culture with plenty of opportunity for development
• Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
• 60% employee discount on Dune products – what’s not to love!
• 33 days holiday (inclusive of bank holidays – pro rata if part time)
• We’re happy to talk flexible working & understand the importance of work-life balance
• Company pension scheme
• Life assurance for all team members
• We look after our people – employee awards where we celebrate success and reward commitment
• Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
• Open-minded company, welcoming thoughts and ideas to be shared
• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
• Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

• Research the brand and the role; browse our website; and visit our store
• Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role