About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating its 30th anniversary the group has over the years built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

We are looking for an established Wholesale Co-ordinator to join our Off Price Wholesale Department. You will be a dynamic people-person with the ability to build collaborative working relationships quickly. To provide effective support to the Off Price Department in order to drive sales, overachieve targets and maximise profitability. You will efficiently and accurately execute the operational activities of the Off Price channel, ensuring that all business needs are met. This role will own the operational aspect for Off Price customers.

Key Accountabilities

• Be the first point of contact on operations for both customers and suppliers
• Accurately maintain the operations schedules
• Process customer purchase orders identifying and reporting any discrepancies in a timely manner
• Raise POs on the ERP system in a timely manner ensuring accuracy at all times
• Timely and accurate closing of sales orders on the system, working to the order book monthly financial forecast and ensure all legal paperwork and queries are dealt with promptly
• Support the Senior Wholesale Operations Manager with sending out free stock lists to the internal business on a fortnightly basis
• Supporting on logistics and supply chain processes across multiple customers and factories to achieve monthly budget e.g. shipping and packing compliance, setting up on shipping and logistic portals
• A deep understanding of FOB, PoE (Port of Entry) and Landed shipping methods preferred

Key Relationships

• Off Price customers as well as Dune suppliers / factories

• Build excellent working relationships with colleagues in Off Price sales, Buying, Finance and Logistics.

EXPERIENCE / SKILLS REQUIRED:

• 3-4 Years experience within Wholesale Operations or Merchandising
• Highly organised and efficient with excellent administration skills
• Proficient in Microsoft Office, in particular Excel and PowerPoint – ideally knowledge of basic formulas
• Process driven – logical, analytical, numerate, accurate and detail-oriented
• Ability to multi-task, problem solve and work under pressure in a fast-paced environment
• Positive ‘can do’ attitude, adaptable, proactive, enthusiastic and prepared to get involved
• A diplomatic team player, with excellent interpersonal skills who can interact effectively at all levels and build relationships internally and externally and can also work autonomously when required
• Excellent presentation and great ambassador for The Dune Group
• Sound experience of working in a similar role within the fashion industry

About the perks

• Blended working – spreading your time across our office and remote working

• Brand new sustainable office in bustling West London (near Westfield)

• Friendly and open culture with flat structures allowing plenty of opportunity for development.

• Company growth and opportunity; Dune is opening new stores and channels and evolving all the time

• Open-minded company, welcoming thoughts and ideas to be shared

• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.

• 60% employee discount on Dune products – what’s not to love!

• 25 days holiday (plus the bank holidays)

• Cycle2work

• Company pension scheme

• Life assurance for all team members

• We look after our people

• 3.00 p.m. finish every pay day Friday!

• Team socials and drinks – we like to have fun!

• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.

• Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

• Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can

• Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role