About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

We are seeking an experienced IT & Business Senior Project Manager to lead complex, cross-functional initiatives within our retail organization. This role will drive technology-enabled business transformation, ensuring successful delivery of strategic programs that enhance operational efficiency, customer experience, and commercial performance.

The ideal candidate combines strong project leadership expertise with deep understanding of E2E retail operations across both Physical and Digital Channels (UK & International Markets)

About you

Strategic thinking and commercial awareness
Strong leadership and team coordination skills
Excellent communication and stakeholder engagement
Risk management and problem-solving capabilities
Financial and budget management expertise

RESPONSIBILITIES:

Define project objectives with senior stakeholders and translate business needs into clear scope and measurable outcomes.
Lead end‑to‑end delivery of projects, ensuring timelines, budgets, risks, and change controls are effectively managed.
Develop and maintain detailed project plans, resource allocations, and governance documentation.
Act as the key link between business teams and IT, coordinating both internal teams and third‑party partners.
Oversee implementation of core retail systems (POS, ERP, OMS, CRM, e‑commerce) to support business growth.
Build strong stakeholder relationships, provide regular leadership reporting, and drive alignment through workshops and steering forums.

EXPERIENCE / SKILLS REQUIRED:

5+ years of project management experience, preferably in retail/supply chain/logistics
Proven track record managing cross functional large IT and business transformation projects.
Strong knowledge of retail systems and omnichannel operations.
PMP, PRINCE2, or equivalent certification preferred.

About the perks

Blended working – spreading your time across our office and remote working

Sustainable office in bustling West London (near Westfield)

Friendly and open culture with flat structures allowing plenty of opportunity for development.

Company growth and opportunity; Dune is evolving all the time

Open-minded company, welcoming thoughts and ideas to be shared

Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.

60% employee discount on Dune products – what’s not to love!

25 days holiday (plus the bank holidays)

Cycle2work

Company pension scheme

Life assurance for all team members

We look after our people

3.00 p.m. finish every pay day Friday!

Team socials and drinks – we like to have fun!

Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.

Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can

Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role