About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has  built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

We are looking for a confident and passionate team member to join our Digital Team reporting to our E-commerce Trading Manager. This role will manage the visual presentation of products on an online store. The role will also ensure product pages, category pages, and promotions are visually appealing, aligned with brand guidelines, and optimized to improve the customer shopping experience and increase online sales

RESPONSIBILITIES:

• Plan and execute online visual merchandising strategies to improve product visibility and sales.

• Organize and update product displays on the website, including category pages, landing pages, and promotional banners.

• Work with product, marketing, and design teams to create engaging digital content.

• Ensure product images, descriptions, and layouts follow brand standards and guidelines.

• Manage homepage features, seasonal campaigns, and promotional placements.

• Analyze website performance data to optimize product placement and merchandising strategies.

• Use A/B testing and analytics tools to improve customer engagement and conversion rates.

• Maintain product consistency across desktop and mobile platforms.

• Coordinate with photographers and designers to ensure high-quality product imagery.

• Monitor competitor websites and industry trends to improve visual presentation.

• Assist with daily/weekly trade reporting.
  

EXPERIENCE / SKILLS REQUIRED:

• Experience with e-commerce platforms such as Shopify, Salesforce

• Knowledge of visual merchandising principles and digital marketing.

• Familiarity with design tools like Adobe Photoshop and Adobe Illustrator.

• Understanding of web analytics tools such as Google Analytics.

• Strong attention to detail and creativity.

• Good communication and teamwork skills.
  

About the perks

• Blended working – spreading your time across our office and remote working

• Sustainable office in bustling West London (near Westfield)

• Friendly and open culture with flat structures allowing plenty of opportunity for development.

• Company growth and opportunity; Dune is evolving all the time

• Open-minded company, welcoming thoughts and ideas to be shared

• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.

• 60% employee discount on Dune products – what’s not to love!

• 25 days holiday (plus the bank holidays)

• Cycle2work

• Company pension scheme

• Life assurance for all team members

• We look after our people

• 3.00 p.m. finish every pay day Friday!

• Team socials and drinks – we like to have fun!

• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.

• Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

• Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can

• Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role