About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has  built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

As Accounts Receivable Manager, you will play a key role at the heart of our Retail and Ecommerce business, taking ownership of incoming payments and leading the end‑to‑end billing and reconciliation process. You’ll oversee accounts across our UK and European concession and marketplace partners, ensuring accuracy, efficiency, and strong financial control throughout this 1‑year fixed‑term contract.

RESPONSIBILITIES:

• Monitor aged debt, resolve late payments, and escalate issues where appropriate

• Produce and clearly communicate detailed monthly debtor reports to the senior finance team

• Manage daily posting and allocation of bank receipts, sales (Retail and Website), and partner accounts

• Reconcile payments to sales data across all tender types, channels, and systems, including month‑end sales and margin reconciliations

• Deliver daily cash and receivables reporting, maintain the cash flow monitor, and provide cashflow forecasts

• Build and maintain strong relationships with banks, card processors, concession and marketplace partners, and external auditors

• Support system maintenance for new and existing accounts and provide cover across credit control functions

• Assist the Senior Finance Manager and liaise with internal teams on fundraising and other finance activities
  

EXPERIENCE / SKILLS REQUIRED:

• Five years’ experience within either accounts receivable or cash management

• Analytical and methodical

• Proven track record of maintaining strong controls

• Excellent communication skills

• Ability to multitask and prioritise workload

• Advanced Excel user

• Confident to challenge existing processes and develop improvements

• Excellent reconciliation skills
  

About the perks

• Blended working – spreading your time across our office and remote working

• Sustainable office in bustling West London (near Westfield)

• Friendly and open culture with flat structures allowing plenty of opportunity for development.

• Company growth and opportunity; Dune is evolving all the time

• Open-minded company, welcoming thoughts and ideas to be shared

• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.

• 60% employee discount on Dune products – what’s not to love!

• 25 days holiday (plus the bank holidays)

• Cycle2work

• Company pension scheme

• Life assurance for all team members

• We look after our people

• 3.00 p.m. finish every pay day Friday!

• Team socials and drinks – we like to have fun!

• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.

• Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

• Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can

• Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role